Întrebări frecvente
Am nevoie de permis de conducere pentru a conduce o trotinetă electrică?
Regulations vary by country and city. In most European cities, electric scooters with speeds up to 25 km/h do not require a driving license, but local traffic laws and age limits must be respected. Our team will clarify the rules for your region during the purchase process.
Trotinetele vin deblocate?
The scooters are delivered unrestricted or with the option of quick unrestriction, depending on the model.
According to the Highway Code, Article 112, No. 5, there is no obligation in Portugal to limit the power or speed of electric scooters.
This way, you can enjoy the full performance of your electric scooter in a responsible and safe manner.
Cât durează livrarea?
Shipping to Europe takes, on average, between 3 and 7 business days, depending on the destination country. We work to ensure your order is processed and delivered as quickly as possible.
Oferă garanție?
Yes, we offer a warranty on our products. All items have a 1-year warranty, which covers manufacturing defects and ensures you can buy with confidence and peace of mind. Our commitment is to offer quality and reliability in every purchase.
Trebuie să plătesc taxele de transport și cele vamale?
No, you don't need to pay for shipping or customs fees. We offer free shipping on all orders, so the price you see is the final price, with no hidden costs.
Pot merge cu trotineta pe ploaie?
Trotinetele sunt rezistente la stropire, dar nu sunt potrivite pentru utilizare în ploaie torențială sau submersie.
Există vreo protecție disponibilă pentru cumpărător?
Yes. When you pay through PayPal, you benefit from Purchase Protection for Buyers. If any problem occurs—such as not receiving the item or the product being different from the description—PayPal guarantees a full refund of the transaction. This protection ensures your security as a customer and reinforces trust in our store.
